Let’s introduce Ant Service Desk is a champion Power App for customer and support service, that allows your team to connect with any third party through email. Therefore, our solution can handle your conversation in one place and connects to the digital workflows that are needed for your organization.
Check out Ant Service Desk on Microsoft AppSource.
With Ant Text Email Templates, you can provide efficient email support to your customers. This is important because it often happens that customers email you about bug reports, feature requests, or general feedback. Once that happens, all these messages end up in your Ant Service Desk as new items, where your team can respond directly from the Power App.
Moreover, this Power App is built right into your Microsoft 365 tenant itself and the complexity and inefficiencies of multiple tools and external integrations are eliminated.
Another key feature of this tool is that is the integration with Ant Text, our email template Outlook add-in that reuses your email drafts. Therefore, by using email templates, you can save valuable time on frequently asked inquiries that you would solve with similar information.
Additionally, our add-in also allows you to personalize the design of your templates, which will make your customer support communication more professional and related to your brand. For instance, you can prepare some pre-made messages with your logos to quickly respond to customer requests.
Finally, discover how you can personalize your digital transformation journey with Ant Service Desk.