DKV Mobility is the industry leader in Europe for premium services. These include all dimensions of on-the-road supply and mobility for truck and car fleets.
The French subsidiary of DKV Mobility has implemented Ant Text as a solution to improve their customer service. Their goal was to tackle frequently asked questions, repetitive enquiries. Moreover, they needed to reply faster to the high volume of support requests they receive on daily basis.
Once the French team has implemented the system, the use of Ant Text has been expanded to other subsidiaries.