DKV Mobility is the industry leader in Europe for premium services including all dimensions of on-the-road supply and mobility for truck and car fleets.
The French subsidiary of DKV Mobility has implemented Ant Text as a solution to improve their customer service to tackle frequently asked questions, repetitive enquiries, and reply faster to the high volume of support requests they receive on daily basis.
Once the French customer service team has put the system in place and seen the first results, the use of Ant Text has been expanded to another subsidiary: DKV Mobility Italy.