Ant Text license agreement, terms, and conditions

Ant Service Desk is Powered by Ant Text and will automatically be a part of the Ant Text license agreement, terms, and conditions that support the email workflows.  

The license agreement will be in effect, as soon as you have added the Ant Text add-in. All licenses for Ant Text are issued by Insight Office or its affiliates.  

The license agreement will be in effect, as soon as you have added the Ant Text add-in. All licenses for Ant Text are issued by Insight Office, or its affiliates.  

The use of Ant Text is an agreement between you, as the customer, and Insight Office, Vat no: 31569753, Denmark, as the supplier.  

Regardless of whether you are a private person, entitled to sign on behalf of a private company, corporation, NGO, or other similar institutions, you hereby accept these terms.  

Partners, or other affiliates, approved by Insight Office can likewise accept these terms and conditions on behalf of their clients, but is obligated to inform their clients of these terms and conditions, prior to their accept on their client’s behalf. 

Duration of license, invoicing, and renewal

The license agreement is effective immediately upon ordering, and the issue of a valid license key, to you as the customer. Licenses, and additional licenses, can be purchased at any time.  

The free trial period – of 14 days – does not obligate you to purchase a license for Ant Text, and/or enter into a license agreement with Insight Office.  

However, if not a license for Ant Text is purchased, by the expiration of the free trial period, and a license subscription is agreed to, Insight Office will be entitled to deactivate your use of Ant Text, with no warning whatsoever.  

After the free trial period of Ant Text expires, the customer will have the opportunity to choose between a selection of different Ant Text plans, which will be automatically invoiced and renewed in advance, depending on the chosen subscription agreement. 

As customer you accept, that invoices are sent to you by email, to the email address that you have supplied now of registration and/or purchase, and that the subscription fee is automatically charged your credit card, should you have chosen that payment option.  

It is the customer’s responsibility to keep Insight Office informed about eventual changes to the customers contact information.  

The subscription agreement allows the user, to utilize Ant Text on the number of clients that the Ant Text license were issued to. 

Subscription scope and application

The subscription of Ant Text, applies to the legal entity, be it person, company, or other legal entities, who ordered the subscription, and shall not be used by other parties.  

Your own personal ant wishes that your use of Ant Text, must be both moral and ethical.  

Therefore, Insight Office reserves the right to terminate this license agreement with 7 days’ notice, if Ant Text is used to send spam emails that are contrary to applicable law or is used for other types of activity, which is not permitted under the relevant authorities, or deemed morally or ethically wrong be national authorities. 

Termination of subscription

As customer, you can always cancel your subscription on Ant Text, until the date of the last invoiced subscription period.  

The agreement cannot be terminated for an already subscribed period, and if Insight Office is not notified in writing of a cancellation prior to at least 1 month of the subscription’s expiry, the subscription will be considered as renewed with a further period, depending on the chosen subscription method.  

Failure to comply with the terms of this agreement, will entitle Insight Office to terminate the agreement without notice. 

Payment terms

Insight Office will expect payment in full, within 14 days of the date of the received invoice.  

Should the payment not be timely received, Insight Office will remind you of your missing payment as follows: 

  • The first reminder is sent 10 days after the invoices due date, with no extra fees.
  • The second reminder is sent 10 days after the first, with a handling charge of EUR 10, – + 2% of the original amount.  
  • The third and last reminder will be sent 7 days after the second reminder, with a handling charge of EUR 20, – + 2% of the original amount. After a further 10 days with no registration of payment, the access to the functionality of Ant Text will be automatically blocked.  

Full access to Ant Text, will be reopened promptly by receipt of payment.  

Current prices and subscription fees for Ant Text, can be found on Insight Offices website, and can be altered by Insight Office with due notification, which in accordance with this agreement, is one month prior to the expiration of your subscription period.  

Prices will be annually regulated by the current consumer price index, which will not be deemed as a legal cause for terminating this agreement.  

Insight Office is entitled to make changes to Ant Text and automatically upgrade your version of Ant Text to the most recent version, without any prior notice.  

All prices stated on Insight Offices websites, are excluding VAT, and depending on your local jurisdiction you might be liable to pay VAT. 

Newsletters and other email correspondence

Insight Office retains the right to send you emails, when new updates of Ant Text are released, or when Insight Office releases other add-ins, applications, services, or other products that Insight Office consider that you might be interested in.  

You can always unsubscribe to this information, by clicking “Unsubscribe”, in the bottom of the received email.  

Your Ant will respect your wishes.  

However, you cannot unsubscribe to be receiving due invoices, or replies to support issues, instigated by yourself. 

Legal rights and responsibility

All intellectual rights, copyrights, patents, and licenses concerning Ant Text is the property of Insight Office. 

Insight Office is under no circumstances responsible for any consequential or other indirect losses, by the customers’ use of Ant Text. 

Insight Office will of course always do its best to address any inconveniences but is limited to compensate the customer only for a maximum of the last paid subscription fee, dated from the time a verifiable and proven inconvenience has been done to the customer, by using Ant Text. 

Confidentiality and responsibility

Insight Office is by engaging in this agreement, consenting to a “non-disclosure” agreement.  

Most emails are trivial, but some emails can be highly sensitive and/or personal.  

Ant Text should be very easy to use, but should you need to contact our support, you can be assured that our support is bound by the “non-disclosure” agreement, should the need arise that they must help you online.  

Insight Office has taken the required technical and organizational security measures, to prevent fraud, hacking or any other unauthorized access. 

Legal disputes

Any legal dispute that might arise from this agreement or during the subscription period is governed by the law of Denmark and must be filed with” – og Handelsretten” in Copenhagen, Denmark. 


This license agreement, terms and conditions are valid as of 1st January 2018.